We are currently seeking an extremely organized, customer service-oriented Sample Librarian in our Norwalk, CT rug studio. This role plays a vital part in supporting our sales teams by ensuring that rug samples are picked, packed, and shipped with care and accuracy. The ideal candidate is highly organized, proactive, and comfortable working in a physically active role. This person will be responsible for facilitating rug sample requests, picking & shipping samples, and keeping our sample stock organized.

Job Responsibilities:

• Fulfills and ships out showroom sample requests
• Inspect and ensure samples are clean, labeled, and in good condition before packing
• Oversees rug sample loans and returns from showrooms
• Learning the product details across our rug collections to better service our sales teams
• Maintain a clean, organized, and well-stocked sample inventory area
• Ensures inventory control and maintenance of all samples
• Liaising with showroom teams across 16 worldwide locations
• Answering sample department phone and monitor incoming emails
• Assist with launching new collection sampling as needed

Requirements:

• High School Diploma or equivalent
• Reliable, punctual, and team-oriented
• 1 to 2 years relevant work experience
• Proficiency with Microsoft Outlook & Google Sheets
• Excellent verbal and written communication skills
• Excellent time management, interpersonal and organizational skills
• Excellent attention to detail
• Ability to comfortably lift and carry 20–30 lbs on a regular basis
• Comfortable using a step stool to access sample shelving
• Ability to stand, walk, and move for extended periods during shifts
• Ability to thrive in a multi-tasking environment with flexibility and resilience